Tenant Resources

At KeyTide PM, we treat your home as our own. We offer a wide range of property management services to fit your needs as a landlord and tailor our services to ensure that you have the highest level of service of your property.

Prospective Tenants​

Every property we manage is owned by a separate individual, each with unique set of standards and goals. Please refer all questions on specific properties to our office.

Steps in our Application Process

  • Income Level:

    • Gross income should be 2.5 times the monthly rent amount.

    • We will only combine the top two incomes.

    • If you are self employed, we will need tax returns for last two years

  • Credit History:

    • To determine satisfactory credit worthiness we run a report through a credit reporting agency. Typical credit score requirements should be 600 or above. But we will review on a case by case basis.

  • Rental History:

    • Your previous residencies must be free of evictions, judgments, and unpaid rents.

  • Occupancy:

    • The number of occupants is limited to 2 persons per bedroom plus 1 additional person. All occupants, 18 years of age and over must submit an application. Please Note: A $25 application fee is charged for each adult over 18 years of age.

  • Fair Housing:

    • It is unlawful and a violation of company policy to discriminate against any person based on race, color, religion, sex, national origin, handicap, or familial status, or to refuse to show, rent, negotiate, or otherwise make unavailable any rental unit. All KeyTide PM employees are trained to provide fair and equal treatment for all people, whether or not they are included in a protected class.

Tenant Portal

Pay Rent Online

Did you know that you can now pay your rent and submit maintenance requests online? It's fast, easy, and secure, so why wait? Below, you'll find some information on how to get started and a few reasons why so many others have already made the switch!

Benefits

Once you’ve signed up, you can:

  • View and pay your bills anytime (24/7)

  • View and pay your bills from anywhere (any computer with an internet connection)

  • Set up an automatic payment

  • Sign up for automatic reminder emails

  • Review your payment history

Convenience

Have you ever looked at a calendar and suddenly realized that your rent was due that day? Or worse yet, that it was due a few days ago and that it was now late? With online rent payments, these concerns are a thing of the past. Simply hop on your computer and in just a few minutes, your rent is paid! Or remove all doubt and schedule a payment in advance so your rent is paid automatically. And this is in addition to not having to write checks, address envelopes, or find/buy stamps...

Security

In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted

Account Setup

It only takes a few minutes to get started! Here’s what you need to do: Contact us and let us know you’re interested in paying your rent online. Give us your current email address so we can send you an invitation email. When you get the invitation email (it will come from donotreply@appfolio.com), click on the link in the email to set up your account. Create a secure password and activate your account.

That’s it! Now you can log in anytime, from anywhere and make payments, schedule payments, view your payment history, and more!

KeyTide Property Management

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