Property Management Benefits

We offer a full range of property management services tailored to you as an investor, homeowner, or landlord. We have an extensive portfolio of single family homes, townhouses, apartments, and condos in Monmouth and Ocean counties.

Leasing Services

Locating and placing the proper residents in your property in a timely manner is no easy task, and requires a unique combination of experience and discipline.

Market Rent

Rent set too high means an extended vacancy, while a rent set too low diminishes your returns. We perform a comprehensive rent analysis designed to attract quality tenants while maximizing occupancy.

Getting Your Property Noticed

There are a variety of ways to advertise a property, many of which don't work. Over the years we've refined and adjusted proven methods of advertising and use them to their full potential, including:

  • Internet rental services with referral links from other sites

  • Extensive referral network throughout the area including rental agencies, corporate relocation, real estate, and locator services

  • Our website, which is updated daily

  • Multiple Listing Service (MLS)

Finding the Right Resident

All KeyTide PM residents go through a thorough screening process designed to minimize your future risk of non-payment or damage. Here's what the screening process entails:

  • Detailed background check including credit score, criminal activity, court records, bankruptcies, etc.

  • Employment and income research and verification

  • Financial analysis which weighs debt, income, and monthly budget projections

"Leasing the Property"

The property isn't considered rented until the lease is signed and funds are received. The leasing process includes:

  • A comprehensive move-in, where a customized lease is reviewed and executed

  • Providing the resident(s) with an instructional packet that important information to assist them in settling into their new home

  • Performing a move-in inspection at the property within 24-hours of signing the lease to ensure that the residents are off to a good start

  • Collecting numerous move-in and move-out photos to ensure proper documentation of the condition of the property to mitigate disputes

Accounting & Reporting

KeyTide PM offers a customized accounting and up-to-the-minute reporting system that is second to none. Our software allows us to

  • Collect rent electronically, which increases resident satisfaction and makes sure you receive your money faster

  • Provide detailed monthly statements and a comprehensive annual report

  • Maintain comprehensive files of all property transactions and correspondence

  • Issue 1099 tax forms

Maintenance Services

We offer our clients an excellent solution to ongoing maintenance needs. Our maintenance coordinators take great pride in keeping your costs to a minimum while still protecting the value of your property. Rental properties require a durable yet cost-effective maintenance program, which is the key to your total return. Some of our maintenance services include:

  • Hiring and monitoring reputable maintenance vendors who offer a combination of quality work, low prices, and excellent customer service

  • Oversight of vendor processes

  • Maintaining a thorough maintenance history for each property

  • Conducting regular property inspections with written inspection reports furnished to our clients

  • Strict oversight and enforcement of vendor recalls and administration of all warranties, including home warranty policies

Resident Relations

One of the most difficult things about being a landlord is dealing with resident issues. Some residents manage themselves, while others require more attention. Our knowledge and experience in dealing with all types of residents means lower vacancy rates and fewer problems. All residents are treated with respect and fairness, but never at your expense. We manage our residents by:

  • Providing swift and effective rent collection procedures, up to and including necessary legal action

  • Utilizing AppFolio, our software company, which helps minimize accounting errors

  • Having all our employees receive extensive training on all  Fair Housing laws

  • Correcting any violations from Homeowners Associations and municipalities

  • Corresponding to residents concerning maintenance, lease, and neighborhood issues

  • Handling all complaints and inquiries from residents and neighbors

  • Providing maintenance tips, reminders, and community information on our website.

 

Making Technology Work for You

Our method may be tedious, but we are not behind the times. In fact, you won't find a management firm anywhere that has made better use of technology to serve its clients and residents than ours. Our firm takes full advantage of the latest technology by utilizing online access to applications, rent payments, and maintenance requests. Our website also offers client and tenant portals, where owners can access information and view reports, and tenants can track and schedule rent payments.

 

 

KeyTide Property Management

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